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Today — 5 June 2026posts from Frontend, drupal, Panama, reactjs, devops, selfhosted, webhosting, Wordpress, web_design, webdev, PHP, technology, ProgrammerHumor, CRM

Is there a way to not duplicate de lead cards when I use other number to talk to someone inside the CRM? (using kommo)

I use the Whatsapp API for the "new leads". But whenever I need to transfer the lead to a seller, it's creating a new lead card, duplicate. Is there a way for the seller to send a message from inside the CRM and inside the lead card, only changing the number that they wanna use (a normal number, using whatsapp lite, separate from the API) and the CRM not creating a duplicate card for that person?

submitted by /u/Branseed to r/CRM
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