Most of us have moved exhibitors over to phone-based QR scanning. It works well when everything cooperates, but the second the venue network gets congested or someone’s battery hits 5%, the complaints start rolling in.

Curious how other event teams are handling this with tools like Cvent Lead Capture, Whova, or Eventify.

Since these platforms rely on exhibitor-owned phones and the venue’s Wi-Fi (which sits outside the organizer’s direct control), what practical workarounds are you using?

Do you still provide any backup hardware?

Or is everyone fully expected to use their own phones now?

Any tips that actually reduce the last-minute chaos?

Would love to hear what’s working for you.