What is something that you struggled with while working with crms and what features do you wish existed in your crm?

looking for genuine insights here

Every call's logged. Every email's tracked. Every note's saved.

And reps still walk into calls having to reconstruct the whole story themselves: why the prospect went quiet, what got tabled, who's actually the champion.

The CRM remembers what happened and what any of it means.

That's the gap nobody talks about. It's not a data problem. It's a context problem.