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Received — 24 July 2026 CRM - Customer Relationship Managment

Sales People- how much do these features matter in crm ?

Looking for genuine opinions here.

How much do these type of features matter to you as a sales rep or a sales manager, or do they matter at all? How have these features impacted your overall performance and productivity?

Also, do you wish there was a crm feature that existed?

  • Meeting transcriptions(multilingual), summaries and recommended next actions
  • Automated meeting follow-ups
  • Buyer intent signals
  • Deal health and risk alerts
  • Email tracking
  • CRM updates suggestions
  • Multichannel messaging/mail/call tracking

(given that all these features are ai based)

submitted by /u/AccordingWind1082
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IS MCP a genuine requirement for people using CRM?

Lately i have been seeing everybody and their mom talk about MCP integration in their CRMs and genuinely want to know if they have been any useful other than gaining context

Also if this is a feature that would make you consider replacing your current CRM with a new mcp one.

submitted by /u/AccordingWind1082
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