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Received β€” 16 July 2026 ⏭ CRM - Customer Relationship Managment

What's one CRM feature you wish existed but most CRMs don't have?

Most CRMs have hundreds of features, but what's one thing you still wish your CRM did better?

Could be a missing feature, a workflow that feels clunky, or something that wastes your time every day.

Curious to hear what people actually struggle with.

submitted by /u/eve9656
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Would you change CRM if not priced per seat ?

I have been wondering if you would change your current CRM if there was one with the same features you use, but one that didn’t charge per seat ?

If yes, what would be important for a smooth change ?

If no, why not ?

Both, which do you use today or which do you recommend?

For me it’s the export/import options and fear of losing data.

submitted by /u/lennartoester
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CRM Mobile.

Hi everyone,

I'm researching how sales teams use CRM Mobile.

I'm curious:

What is the most frustrating part of using the mobile app?

  • Following up with leads?
  • Creating activities?
  • Notifications?
  • Working offline?
  • Updating records after customer visits?
  • Something else?

I'd love to hear your experience. #vtigercrm

submitted by /u/WerewolfGreedy4126
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[Weekly] CRM Rant/Rave Thread - What's great/awful in CRM for you this week?

This is a weekly post for you to let out about something which happened this week for you in CRM that mattered: features, client requests that were either great or awful this week, and just generally chat CRM / CRM consulting chatter.

No self promo, just a place to share tales from the front-line of CRM!

submitted by /u/woodss
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What CRM message reading

Hello! Ive been working the last month on configurating Bitrix for a real state company. We are about to connect our platforms with bitrix although some of them have leads with more info than others.

Since bitrix is not able to read the actual text I'm trying to find an External solution that could read the incoming messages per platform, identify if the lead comes with any property of interest and provide different responses from the leads who come with 0 information.

If anyone has a solution to this kind of situations and know how to make the connection with bitrix I'll appreciate it!!

submitted by /u/Fer_Gazcon
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How important is a good CRM for growing a fitness business?

I've been curious about how much of a difference a CRM actually makes for gyms, studios, and personal trainers.

Some people seem to manage everything manually, while others rely on a CRM to keep track of leads, member follow-ups, appointments, and client communication.

For those who've used one:

-Did it noticeably improve your day-to-day workflow?
-Which features ended up being the most useful?
-Was there anything you expected to use but rarely did?

I'd love to hear some real experiences before deciding whether it's worth investing the time to learn one.

submitted by /u/Suspicious-Many9137
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How can I track UTM parameters in Apollo? - Attribution issues

I need to find a way to pass the info of the UTM parameters that I have in Google Analytics to pass it to my CRM, Apollo. The form on the website passes the information from the filled-out fields directly to Apollo, but it doesn't track the UTMs.

submitted by /u/technofan096
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