Looking for honest feedback before I spend more time building this.

I've spoken with several SMB sales teams (5–25 reps), and a common issue keeps coming up: sales reps spend a lot of time updating the CRM after calls and emails. Even then, important details often get missed or never make it into the system.

Enterprise tools like Gong and Chorus solve part of this problem, but they're often priced and designed for much larger organizations.

I'm building a tool that connects to your CRM and email, reads meeting transcripts or recordings, and extracts key details such as:

• Deal stage
• Budget
• Objections
• Next steps
• Action items

and automatically updates the CRM.

One important detail: the tool works from existing meeting recordings or transcripts. It doesn't join or monitor calls directly. If you're already recording or transcribing Zoom or Google Meet calls, it can use that data.

I'd love some honest feedback:

1. Is keeping CRM records up to date a major pain point for your team?
2. Do you already record or transcribe sales calls? If not, would that be a blocker?
3. Would you trust AI to create CRM notes and updates, or would you want human review first?
4. What are you using today to capture call notes and CRM updates?
5. What would make you switch to a solution like this?

I'm not sharing a link here because I want validation, not promotion. Thanks in advance for any feedback.