No limitations, better UI, AI features, integrations, reports, automation... what would your ideal CRM look like?

We integrated a CRM into a local business's workflow. and their results improved noticeably. However, they still feel like the investment wasn't worth it. Have you ever seen clients struggle to recognize the value of CRM?

If you could add one feature to your CRM today, what would it be? Curious to know what's frustrating people the most.

Has AI actually saved you time in your CRM, or is it mostly hype? What features do you use regularly?

We (our team) recently made a few websites for a college, integrating a CRM system to make the application process and customer service easier. It was AI-integrated.

We want to know whether a manually managed CRM system is more effective than an AI-integrated CRM, if so, then in what ways? Advantages, limitations and other things.