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Received — 29 July 2026 CRM - Customer Relationship Managment

Any experiences with folk.app?

My team of 3 is looking to move off spreadsheets and upgrade to a lightweight CRM. We’re currently looking closely at folk.app, but I wanted to get some unfiltered feedback from people who have actually used it day-to-day.

Our setup and needs:

  • Team size: 3 people working out of a shared workspace.
  • Database size: 3,000+ contacts (and growing).
  • Core requirements:
    1. Audience Segmentation: Easy ways to tag, filter, and group contacts based on custom properties.
    2. Data Enrichment: A quick way to update missing emails and keep job titles/organizations up to date automatically.
    3. Native Outreach: Sending batch or sequenced emails directly out of connected inboxes (Gmail/Outlook) straight from the platform.

If you’ve used folk for a list of this size:

  • How well does it handle performance, segmentation, and deduplication at 3k+ records?
  • Is the native contact enrichment reliable, or do you find yourself needing third-party tools (like Apollo, Clay, etc.) anyway?
  • How is the native emailing experience (deliverability, limits, custom fields)?
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