I'm a developer in the initial stage of building a CRM — before writing any code, I'm trying to find the users of these solutions for now.

No intentions to make a pitch here. I really need to know what is wrong.

Here are a few issues I've heard from people that I talked to:

- Pay-per-seat pricing that causes headaches in scaling

- Manual logging of the activities feels like doing the second job

- Documentation and email correspondence exists everywhere but not in the CRM

- Artificial intelligence is useless or demands transferring your data to some third-party

However, I want to hear your opinion:

What does your CRM fail completely? What is that issue you hear from your team during every stand-up?

Additional question: did data privacy or "Where is our client data actually stored?" become an issue ever? Or, probably, this is a non-issue in reality?

Every comment helps. Even the single one liner will be good.