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Received — 31 August 2026 CRM - Customer Relationship Managment

What I learned building a CRM for field-sales SMBs (and where the big CRMs miss)

I spent the last few months building Griddus CRM — a CRM made for small and medium businesses anywhere in the world, with a visual pipeline, accounts, contacts, tasks, field visits, geolocation check-ins, and a layer of AI (lead scoring, sentiment analysis, and follow-up email drafting).

I set up a free demo environment — no account, no strings attached:

Griddus CRM

Accessing the main website, click the DEMO button.

All data is fictitious and is periodically updated. I am open to honest feedback (praise and, especially, criticism) — the goal is to make it truly useful for sales teams in their daily work.

What do you think? What's missing for a CRM for SMEs to be worthwhile?

submitted by /u/ar_silva
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