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Received — 20 October 2026 ⏭ CRM - Customer Relationship Managment

How do CRMs Evolve?

As AI becomes more powerful it feels like human relationships become more and more important

So it’s weird to me that CRMs still feel so shitty? Static ish databases that doesn’t actually move relationships forward?

I’ve wanted to build my own personal CRM for a while and as I’ve started to collect deals just a database isn’t cutting it anymore.

Would love to open a discussion to see what people think the next evolution of a CRM becomes? Whether is professional or personal, it feels like with agents with more context this becomes so much more useful

I know there’s been some automation features, for email etc but I also can’t help to cringe at the purely transactional nature of CRMs and these newer age “network” tools.

submitted by /u/Own-Turnover-7641
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