I’m researching how this works in real companies, specifically teams using HubSpot + QuickBooks.

I’ve heard a few examples of the two systems agreeing initially, then getting out of sync later after things like partial payments, refunds, reversals, credit memos, or an invoice being changed.

But I don’t want to assume that’s common based on a handful of cases.

If you’ve actually dealt with this at your company, what happened the last time the two systems disagreed?

How did someone notice?

Who ended up fixing it, sales, finance, RevOps, an outside consultant, someone else?

And what did fixing it actually involve?

Especially interested in firsthand examples rather than what the integration is supposed to do.