What has been your biggest challenge: admissions, lead management, student communication, automation, or integrations?

If you could change one thing about your CRM, what would it be?

I’ve been building a CRM focused specifically on the people and conversations you come across on Reddit.

I’m getting pretty close to launching it. Right now I’m mainly fixing bugs, cleaning things up, and making sure the core workflows are actually useful.

At the moment, the platform can:

• Discover relevant Reddit conversations based on what you sell or the kinds of problems your potential customers are talking about
• Save those searches and surface new relevant public posts when they appear
• Explain why a post may be relevant instead of just throwing keyword matches at you
• Let you decide yourself whether a post is actually worth engaging with
• Show whether you’ve already interacted with that person before
• Keep previous conversations and interaction history connected to that person
• Turn someone into a saved relationship when you actually want to keep track of them
• Automatically summarize conversations and pull out useful context
• Organize people into custom lists
• Track selected people with watchlists and see when they post something new
• Add tasks and follow-ups
• See who you’ve spoken to, what you talked about, when you last interacted, and what the next step is
• Keep opportunities → conversations → relationships → follow-ups in one place

One thing I want to make very clear:

The platform does not automatically DM people, auto-comment, or send AI-generated outreach.

For example, say you sell a CRM for social media and want to know when someone posts that they’re looking for a tool like that.

You could save that search, and when a relevant public post appears, the platform surfaces it.

You then decide whether it’s actually relevant, whether you want to reply, and what you want to say.

I personally don’t want to build another tool that turns Reddit into an AI-slop mass-outreach channel.

The bigger idea is to help you find relevant conversations, know whether you’ve interacted with someone before, remember the context, and keep track of the people you actually want to build a relationship with.

Before I launch, I’d really like feedback from people who use Reddit for business, sales, freelancing, community building, research, etc.

What would you actually want a Reddit CRM like this to do?

Is there something you currently do manually on Reddit that you wish a tool handled for you?

And looking at the features above, is there anything I’m missing or anything you think is completely unnecessary?

I’m still early enough that the feedback here can genuinely change what I build next.