Apr 24, 04:41 UTC
Resolved - Our Engineering team has resolved the issue with the email delivery delays. Services should now be operating normally.

If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

Apr 24, 00:28 UTC
Monitoring - Our Engineering team has confirmed the email delivery delays caused by an issue with an upstream provider has been mitigated. We are now seeing successful delivery of previously delayed emails, as well as normal flow of new messages.

We are currently monitoring the situation closely and will share an update as soon as the issue is fully resolved.

Apr 23, 22:34 UTC
Identified - Our Engineering team is aware of an issue with an upstream provider that is impacting the delivery of emails from DigitalOcean to DigitalOcean customers.

Beginning 20:55 UTC, users may experience delays in receiving emails from DigitalOcean, including sign-in verification codes, sign-up verifications, maintenance notifications, and other transactional emails.

Our team is closely monitoring the situation and has begun to see signs of recovery, with both delayed and recent emails starting to be delivered.

We will provide further updates as they are available.

Apr 22, 19:05 UTC
Resolved - From 16:54 to 18:17 UTC, users may have experienced issues creating Spaces from control panel due to the datacenter region options failing to list.

Our Engineering team has implemented a fix and confirmed full resolution of the issue. Users should be able to create Spaces from Cloud Control Panel without issues now.

If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

Apr 22, 18:30 UTC
Monitoring - Our Engineering team has implemented a fix to resolve the issue impacting the creation of Spaces. Users should now be able to create Spaces without any issues.

We are actively monitoring the situation and will post an update as soon as the issue is fully resolved.

Apr 22, 18:08 UTC
Identified - Our Engineering team has identified an issue with creating Spaces through the Cloud Control Panel. During this time, users are unable to create Spaces buckets due to the datacenter region options failing to list. Creating Spaces buckets through the API remains functional. All other Spaces functionality is unaffected.

A fix is in progress and we will provide an update as soon as we have more information.

Apr 22, 18:03 UTC
Investigating - Our Engineering team is currently investigating an issue with creating Spaces through the Cloud Control Panel. During this time, users may experience difficulties when selecting the Data Center option, as it is not listing correctly. We apologize for the inconvenience and will provide an update as soon as we have more information.